Privacy Policy

Privacy and SMS Messaging Policy for www.dimondestates.com

This Privacy and SMS Messaging Policy describes the manner in which www.dimondestates.com may collect, receive, access, use, store, disclose, and otherwise process personal information in connection with use of the website, submission of information through the website, and participation in any text messaging or SMS communications program made available by or through www.dimondestates.com. By accessing or using the website, submitting personal information, or opting in to receive text messages, you acknowledge and agree, to the fullest extent permitted by applicable law, to the terms of this Privacy and SMS Messaging Policy.

www.dimondestates.com may collect personal information that is voluntarily provided by users, including, without limitation, names, mobile telephone numbers, email addresses, mailing information, transaction-related details, communication preferences, message content, and any other information submitted through online forms, purchases, account features, inquiries, service requests, or other interactions with the website or related services. www.dimondestates.com may also collect technical, transactional, device, and usage-related information associated with interactions with the website, communications systems, and SMS delivery platforms.

Such information may be used for legitimate business and operational purposes, including, without limitation, operating, administering, maintaining, securing, monitoring, improving, and troubleshooting the website and related services; responding to inquiries; providing customer support; facilitating transactions; delivering requested information; communicating regarding accounts, services, transactions, appointments, updates, or other operational matters; enforcing applicable terms and conditions; maintaining business and compliance records; protecting the rights, property, and safety of www.dimondestates.com, its users, and others; and complying with applicable legal, regulatory, and contractual obligations. To the extent permitted by applicable law and subject to any required consent, www.dimondestates.com may also use personal information to send promotional, advertising, or marketing communications. Consent to receive marketing text messages shall not be required as a condition of purchase except to the extent expressly permitted by applicable law.

By providing a mobile telephone number and affirmatively opting in to receive SMS or text messages, you expressly consent to receive recurring or non-recurring text messages from www.dimondestates.com at the number provided, to the extent permitted by applicable law. Such messages may include, without limitation, appointment reminders, account notifications, transactional communications, service updates, customer service messages, and, where legally permissible and supported by appropriate consent, promotional or marketing communications. Message frequency may vary. Message and data rates may apply according to the terms of the recipient’s wireless service plan and carrier agreement.

By providing a telephone number in connection with any SMS program, you represent and warrant that you are the authorized subscriber or customary user of the telephone number provided and that you are authorized to consent to receive messages at that number. You further agree to promptly notify www.dimondestates.com of any change in ownership or reassignment of the mobile number provided. You may revoke consent and opt out of future SMS communications at any time by replying STOP to any text message received through the applicable program. Following submission of an opt-out request, you may receive a one-time confirmation message acknowledging receipt of the opt-out request. For assistance, you may reply HELP where such functionality is available or use the communication methods made available through the website. Wireless carriers and service providers are not responsible for delayed, incomplete, failed, or undelivered messages.

www.dimondestates.com may disclose personal information to third parties that perform services on its behalf or assist in its operations, including, without limitation, website hosting providers, payment processors, technology vendors, cloud service providers, communications platforms, analytics providers, security providers, customer relationship management providers, consultants, professional advisors, and other service providers, contractors, and agents, to the extent reasonably necessary to carry out business, operational, legal, compliance, or technical functions. www.dimondestates.com may also disclose personal information where it determines in good faith that such disclosure is necessary or appropriate to comply with applicable law, regulation, subpoena, court order, legal process, governmental request, contractual requirement, or to protect the rights, property, safety, or legal interests of www.dimondestates.com, its affiliates, users, customers, personnel, or the public.

www.dimondestates.com does not sell personal information for monetary consideration and does not share mobile opt-in information, SMS consent records, or text messaging originator data with third parties for those third parties’ own marketing or promotional purposes. Notwithstanding the foregoing, disclosures to service providers, processors, contractors, legal advisors, auditors, regulators, and other parties as necessary to operate the website, provide services, administer communications, maintain records, or comply with law shall not be deemed prohibited sharing under this policy.

www.dimondestates.com implements reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, loss, misuse, alteration, or disclosure. Notwithstanding such measures, no method of transmission over the internet, no wireless transmission, no mobile messaging platform, and no method of electronic storage or processing is completely secure or immune from interruption, error, or unauthorized intrusion. Accordingly, www.dimondestates.com does not warrant or guarantee the absolute security, integrity, confidentiality, or availability of any information, system, network, or communication.

Personal information may be retained for as long as www.dimondestates.com determines, in its sole discretion, is reasonably necessary or appropriate for the purposes described in this policy, including, without limitation, to provide services, administer accounts and communications, maintain business records, document consent, comply with legal and regulatory obligations, resolve disputes, investigate incidents, enforce contractual arrangements, and protect business and legal interests. Retention periods may vary based on the nature of the information collected, the purposes for which it was processed, applicable legal requirements, and operational needs.

Depending upon the jurisdiction in which a user resides, that user may have certain rights under applicable privacy, consumer protection, or data protection laws, which may include rights to request access to, correction of, deletion of, or additional information regarding certain personal information collected, used, disclosed, or retained by www.dimondestates.com, as well as, in some jurisdictions, rights relating to appeals or the ability to opt out of certain categories of processing. Where required by applicable law, www.dimondestates.com may provide supplemental privacy notices, disclosures, or state-specific terms, and such supplemental materials shall be deemed incorporated into and read together with this Privacy and SMS Messaging Policy. Nothing herein shall be construed to limit any rights that cannot be waived under applicable law.

The website and any related SMS program are not directed to children under thirteen (13) years of age, and www.dimondestates.com does not knowingly collect or process personal information from children in violation of applicable law. If www.dimondestates.com becomes aware that personal information has been collected from a child in a manner prohibited by law, it reserves the right to delete such information and take any other action deemed necessary or appropriate to comply with applicable legal requirements.

www.dimondestates.com reserves the right, at any time and in its sole discretion, to amend, revise, update, supplement, or otherwise modify this Privacy and SMS Messaging Policy by posting a revised version on the website. Any such revisions shall become effective upon posting unless a different effective time is expressly stated. Continued use of the website, continued submission of information, or continued participation in any SMS program following the posting of revised terms constitutes acceptance of such revised terms to the fullest extent permitted by applicable law.

This Privacy and SMS Messaging Policy is intended solely as a general statement of www.dimondestates.com’s information handling and SMS communication practices. It does not constitute a representation, certification, or guarantee of compliance with any specific law, regulation, or requirement in every jurisdiction, industry, or factual circumstance. This policy should be used in conjunction with any additional notices, disclosures, consent language, terms of use, or state-specific or service-specific policies that may be required based upon the nature of the website, the services offered, the categories of information collected, and the jurisdictions in which users reside.